It's no secret that during any kind of cold snap, tow trucks drivers throughout the region are busy. That includes CAA Saskatchewan who have been receiving a high volume of calls for their tow truck services.
"As you can imagine on an extremely cold day like [Friday], we do have a bit of a waiting period so thanks to everyone for their patience. I just checked with our roadside assistance team and we know that the calls are coming in fast and furious. Unfortunately, we do have some wait periods, we're getting to everyone as quickly as possible," explained Christine Niemczyk, Director of Corporate Communications & Public Relations. "We know that in the cities, we have about an hour and a half waiting period for tow truck service and in our rural areas it's about a two-hour wait."
She said that it doesn't matter where you are, your safety is always their top priority.
"When you do call for CAA roadside assistance our communications councillors will always ask you 'are you in a safe location?', at times when those drivers do tell us that they're concerned about their safety... those calls may get a priority because if they are in need and their safety is a concern we will get to them quickly."
Niemczyk noted that the best way to get help to you sooner would be to have all the information possible of your whereabouts ready to go before you make the call.
"Know your surroundings, know where you're at. If you're on the highway, what highway are you travelling, what city are you close to, is there a crossroad intersection or something that you can say where you are at? The more information you can give the call councillor at CAA as to where you are, the easier we can find you and when you're travelling this is the time we want to give our car a little bit of TLC."
She added that everyone should be carrying extra supplies in their vehicle in case of a breakdown such as blanket, boots and other warm clothing. And says that people could even carry a flare, flashlight or bright coloured blanket to help make themselves visible in a time of need.